Wairua Digital Privacy Policy
Summary
At Wairua Digital, we value your trust and are committed to safeguarding your personal information. To provide our web development services, we may collect certain personal information, such as your name, email address, contact details, and billing information.
All data shared with us is handled with care and respect, in alignment with the principles of kaitiakitanga (guardianship). This means we use your data responsibly, only to improve our services and provide you with the best possible experience.
Introduction
Wairua Digital (referred to as “we,” “us,” or “our”) complies with the New Zealand Privacy Act 2020 (the Act) in our dealings with personal information. Personal information is data about an identifiable individual.
This policy outlines how we collect, use, disclose, and protect your personal information. It does not limit or exclude your rights under the Act. For more information on your privacy rights, visit www.privacy.org.nz.
Changes to This Policy
We may update this policy by posting a revised version on our website. Changes will take effect from the date of publication.
Collection of Personal Information
Who We Collect Personal Information From
We collect personal information directly from you when you:
- Contact us via email, forms, or other methods.
- Engage with us for services, including consultations and web development projects.
- Subscribe to newsletters or updates from Wairua Digital.
How We Use Your Personal Information
We may use your personal information to:
- Deliver our services, including website design, development, and support.
- Respond to your inquiries or address concerns.
- Process payments and manage billing.
- Improve our offerings and tailor your experience.
- Fulfill legal or regulatory obligations.
- For any purpose authorized by you or permitted by law.
Disclosure of Personal Information
We may disclose your personal information to:
- Service providers assisting with our operations (e.g., payment processors, hosting services).
- Regulatory authorities or legal entities as required by law.
- Any person authorized by you.
Some service providers may be located outside New Zealand, meaning your information may be processed in other jurisdictions.
Protecting Your Personal Information
We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. This includes:
- Encrypting all communications using secure protocols (e.g., TLS).
- Restricting access to authorized personnel only.
Your Rights
Access and Correction
You have the right to access the personal information we hold about you and request corrections if it is inaccurate. To do so, email us at wwdouglas@hotmail.co.uk. Please provide evidence of your identity and details of your request.
Deletion
You can request the deletion of your personal information by contacting us at the same email address. Personal data related to ongoing services will be retained until the project is completed and payment obligations are met.
Internet Use and Analytics
While we take reasonable steps to secure our website and communications, transmitting information over the internet is not completely secure. Sharing personal information online is at your own risk.
We use privacy-focused analytics tools, such as Plausible.io, to understand website traffic without compromising your privacy. If you follow a link to a third-party site, review its privacy policy before sharing your information.
A Note on Kaitiakitanga
In line with the principles of kaitiakitanga, we treat your data with the utmost respect and care, ensuring it aligns with tikanga (customs) and protects your mana (authority). Our goal is to uphold ethical and culturally responsible practices in all our dealings.
Contact Us
If you have questions about this policy or your personal information, please email us at wwdouglas@hotmail.co.uk.
Copyright
This privacy policy is tailored to the operations and ethos of Wairua Digital. Unauthorized reproduction is prohibited.